{"id":3809,"date":"2023-11-25T16:32:45","date_gmt":"2023-11-25T15:32:45","guid":{"rendered":"https:\/\/grupazejler.danielzejler.pl\/vraceni-zbozi-a-stiznosti\/"},"modified":"2024-05-10T17:41:39","modified_gmt":"2024-05-10T15:41:39","slug":"vraceni-zbozi-a-stiznosti","status":"publish","type":"page","link":"https:\/\/grupazejler.danielzejler.pl\/cs\/vraceni-zbozi-a-stiznosti\/","title":{"rendered":"Vr\u00e1cen\u00ed zbo\u017e\u00ed a st\u00ed\u017enosti"},"content":{"rendered":"\n<p><strong>Sta\u017een\u00ed:<\/strong><\/p>\n\n<ol class=\"wp-block-list\">\n<li>V p\u0159\u00edpad\u011b smlouvy uzav\u0159en\u00e9 na d\u00e1lku, pokud jste spot\u0159ebitelem ve smyslu ob\u010dansk\u00e9ho z\u00e1kon\u00edku, m\u00e1te pr\u00e1vo od smlouvy odstoupit do 14 dn\u016f bez ud\u00e1n\u00ed d\u016fvodu. Lh\u016fta pro odstoupen\u00ed od smlouvy uplyne po 14 dnech ode dne, kdy zbo\u017e\u00ed z\u00edsk\u00e1te do sv\u00e9ho dr\u017een\u00ed nebo kdy zbo\u017e\u00ed z\u00edsk\u00e1 do sv\u00e9ho dr\u017een\u00ed v\u00e1mi ur\u010den\u00e1 t\u0159et\u00ed strana, kter\u00e1 nen\u00ed dopravcem.<\/li>\n\n\n\n<li>Abyste mohli uplatnit sv\u00e9 pr\u00e1vo na odstoupen\u00ed od smlouvy, mus\u00edte informovat obchod, tj. Zejler Group Jacek Zejler ul. Wojska Polskiego 9, 42-600 Tarnowskie G\u00f3ry o sv\u00e9m rozhodnut\u00ed odstoupit od smlouvy prost\u0159ednictv\u00edm jednozna\u010dn\u00e9ho prohl\u00e1\u0161en\u00ed zaslan\u00e9ho na adresu internetov\u00e9ho obchodu nebo na elektronickou adresu internetov\u00e9ho obchodu www.grupazejler.pl. Prohl\u00e1\u0161en\u00ed o odstoupen\u00ed od smlouvy m\u016f\u017ee b\u00fdt u\u010din\u011bno na formul\u00e1\u0159i, jeho\u017e vzor je uveden v p\u0159\u00edloze 1 obchodn\u00edho \u0159\u00e1du, nen\u00ed v\u0161ak povinn\u00e9 a m\u016f\u017ee b\u00fdt u\u010din\u011bno v jak\u00e9koli form\u011b.<\/li>\n\n\n\n<li>V p\u0159\u00edpad\u011b odstoupen\u00ed od smlouvy je spot\u0159ebitel povinen vr\u00e1tit zbo\u017e\u00ed neprodlen\u011b, nejpozd\u011bji v\u0161ak do 14 dn\u016f ode dne, kdy prod\u00e1vaj\u00edc\u00edho informoval o odstoupen\u00ed od smlouvy. Pro dodr\u017een\u00ed lh\u016fty posta\u010d\u00ed, pokud spot\u0159ebitel ode\u0161le zbo\u017e\u00ed p\u0159ed uplynut\u00edm 14denn\u00ed lh\u016fty na adresu prod\u00e1vaj\u00edc\u00edho.<\/li>\n\n\n\n<li>Spot\u0159ebitel nese p\u0159\u00edm\u00e9 n\u00e1klady na vr\u00e1cen\u00ed Zbo\u017e\u00ed.<\/li>\n\n\n\n<li>V p\u0159\u00edpad\u011b odstoupen\u00ed od smlouvy vr\u00e1t\u00ed prod\u00e1vaj\u00edc\u00ed neprodlen\u011b, nejpozd\u011bji v\u0161ak do 14 dn\u016f od doru\u010den\u00ed prohl\u00e1\u0161en\u00ed spot\u0159ebitele o odstoupen\u00ed od smlouvy, v\u0161echny platby p\u0159ijat\u00e9 od spot\u0159ebitele na bankovn\u00ed \u00fa\u010det, kter\u00fd spot\u0159ebitel uvedl.<\/li>\n\n\n\n<li>Prod\u00e1vaj\u00edc\u00ed m\u016f\u017ee zadr\u017eet vr\u00e1cen\u00ed platby p\u0159ijat\u00e9 od spot\u0159ebitele, dokud neobdr\u017e\u00ed zbo\u017e\u00ed zp\u011bt nebo dokud spot\u0159ebitel nep\u0159edlo\u017e\u00ed doklad o vr\u00e1cen\u00ed zbo\u017e\u00ed, podle toho, kter\u00e1 z t\u011bchto ud\u00e1lost\u00ed nastane d\u0159\u00edve.<\/li>\n\n\n\n<li>V souladu s \u010dl. 38 odst. 2 z\u00e1kona ze dne 30. dubna 2014 o pr\u00e1vech spot\u0159ebitel\u016f (Sb\u00edrka z\u00e1kon\u016f 2020, \u010d\u00e1stka 287) se pr\u00e1vo na odstoupen\u00ed od smlouvy uzav\u0159en\u00e9 na d\u00e1lku nevztahuje na spot\u0159ebitele ve vztahu ke smlouv\u00e1m, jejich\u017e p\u0159edm\u011btem pln\u011bn\u00ed je v\u011bc, kter\u00e1 nen\u00ed prefabrikovan\u00e1, vyroben\u00e1 podle specifikace spot\u0159ebitele nebo slou\u017e\u00edc\u00ed k uspokojen\u00ed jeho individu\u00e1ln\u00edch pot\u0159eb.<\/li>\n<\/ol>\n\n<p><strong>Reklamace zakoupen\u00e9ho zbo\u017e\u00ed<\/strong>:<\/p>\n\n<ol class=\"wp-block-list\">\n<li>Ve\u0161ker\u00e9 zbo\u017e\u00ed nab\u00edzen\u00e9 v na\u0161em internetov\u00e9m obchod\u011b je zcela nov\u00e9 a bez fyzick\u00fdch a pr\u00e1vn\u00edch vad. Pokud m\u00e1te k zakoupen\u00e9mu zbo\u017e\u00ed v\u00fdhrady, m\u016f\u017eete uplatnit sv\u00e1 pr\u00e1va ze z\u00e1ruky.<\/li>\n\n\n\n<li>St\u00ed\u017enosti se pod\u00e1vaj\u00ed p\u00edsemn\u011b na formul\u00e1\u0159i st\u00ed\u017enosti, jeho\u017e vzor je uveden v p\u0159\u00edloze 2 tohoto \u0159\u00e1du. Z\u00e1kazn\u00edk m\u016f\u017ee podat st\u00ed\u017enost tak\u00e9 jakoukoli formou, ani\u017e by pou\u017eil v\u00fd\u0161e uveden\u00fd zp\u016fsob. forma.<\/li>\n\n\n\n<li>Reklamace mus\u00ed obsahovat zejm\u00e9na: jm\u00e9no a p\u0159\u00edjmen\u00ed, koresponden\u010dn\u00ed adresu, adresu elektronick\u00e9 po\u0161ty (e-mailovou adresu), na kterou m\u00e1 b\u00fdt zasl\u00e1na odpov\u011b\u010f na reklamaci, pokud si z\u00e1kazn\u00edk p\u0159eje obdr\u017eet odpov\u011b\u010f na reklamaci e-mailem, datum zakoupen\u00ed zbo\u017e\u00ed, druh reklamovan\u00e9ho zbo\u017e\u00ed, p\u0159esn\u00fd popis vady a datum, kdy byla vada zji\u0161t\u011bna, po\u017eadavek z\u00e1kazn\u00edka, jako\u017e i z\u00e1kazn\u00edkem preferovan\u00fd zp\u016fsob informov\u00e1n\u00ed o zp\u016fsobu vy\u0159\u00edzen\u00ed reklamace. Spolu s reklamac\u00ed je t\u0159eba prod\u00e1vaj\u00edc\u00edmu p\u0159edlo\u017eit doklad o koupi zbo\u017e\u00ed.<\/li>\n\n\n\n<li>Z\u00e1kazn\u00edk, kter\u00fd uplat\u0148uje pr\u00e1va ze z\u00e1ruky, je povinen doru\u010dit vadn\u00e9 zbo\u017e\u00ed na adresu prod\u00e1vaj\u00edc\u00edho, tj. ul.Wojska Polskiego 9, 42-600 Tarnowskie G\u00f3ry.<\/li>\n\n\n\n<li>Prod\u00e1vaj\u00edc\u00ed reklamaci posoud\u00ed a odpov\u00ed na ni neprodlen\u011b, nejpozd\u011bji v\u0161ak do 14 dn\u016f od jej\u00edho pod\u00e1n\u00ed. Z\u00e1kazn\u00edk bude informov\u00e1n o zp\u016fsobu vy\u0159\u00edzen\u00ed st\u00ed\u017enosti v souladu s \u00fadaji uveden\u00fdmi ve st\u00ed\u017enosti.<\/li>\n<\/ol>\n<style>.wp-block-kadence-advancedheading.kt-adv-heading287_c1a111-0b, .wp-block-kadence-advancedheading.kt-adv-heading287_c1a111-0b[data-kb-block=\"kb-adv-heading287_c1a111-0b\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading287_c1a111-0b mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading287_c1a111-0b[data-kb-block=\"kb-adv-heading287_c1a111-0b\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<a href=\"\/wp-content\/uploads\/2023\/12\/Zalacznik_nr_1_-_Oswiadczenie_o_odstapieniu_od_umowy.pdf\" class=\"kb-advanced-heading-link kt-adv-heading-link287_c1a111-0b\"><p class=\"kt-adv-heading287_c1a111-0b wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading287_c1a111-0b\">P\u0159\u00edloha 1: Prohl\u00e1\u0161en\u00ed o odstoupen\u00ed od smlouvy<\/p><\/a>\n<style>.wp-block-kadence-advancedheading.kt-adv-heading287_f01172-ae, .wp-block-kadence-advancedheading.kt-adv-heading287_f01172-ae[data-kb-block=\"kb-adv-heading287_f01172-ae\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading287_f01172-ae mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading287_f01172-ae[data-kb-block=\"kb-adv-heading287_f01172-ae\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<a href=\"\/wp-content\/uploads\/2023\/12\/Zalacznik_nr_2_-_Zgloszenie_reklamacji.pdf\" class=\"kb-advanced-heading-link kt-adv-heading-link287_f01172-ae\"><p class=\"kt-adv-heading287_f01172-ae wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading287_f01172-ae\">P\u0159\u00edloha 2: Ozn\u00e1men\u00ed o st\u00ed\u017enosti<\/p><\/a>\n","protected":false},"excerpt":{"rendered":"<p>Sta\u017een\u00ed: Reklamace zakoupen\u00e9ho zbo\u017e\u00ed: P\u0159\u00edloha 1: Prohl\u00e1\u0161en\u00ed o odstoupen\u00ed od smlouvy P\u0159\u00edloha 2: Ozn\u00e1men\u00ed o st\u00ed\u017enosti<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_kadence_starter_templates_imported_post":false,"_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"footnotes":""},"class_list":["post-3809","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Vr\u00e1cen\u00ed zbo\u017e\u00ed a st\u00ed\u017enosti - Grupa Zejler<\/title>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"cs_CZ\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Vr\u00e1cen\u00ed zbo\u017e\u00ed a st\u00ed\u017enosti - Grupa Zejler\" \/>\n<meta property=\"og:description\" content=\"Sta\u017een\u00ed: Reklamace zakoupen\u00e9ho zbo\u017e\u00ed: P\u0159\u00edloha 1: Prohl\u00e1\u0161en\u00ed o odstoupen\u00ed od smlouvy P\u0159\u00edloha 2: Ozn\u00e1men\u00ed o st\u00ed\u017enosti\" \/>\n<meta property=\"og:url\" content=\"https:\/\/grupazejler.danielzejler.pl\/cs\/vraceni-zbozi-a-stiznosti\/\" \/>\n<meta property=\"og:site_name\" content=\"Grupa Zejler\" \/>\n<meta property=\"article:modified_time\" content=\"2024-05-10T15:41:39+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Odhadovan\u00e1 doba \u010dten\u00ed\" \/>\n\t<meta name=\"twitter:data1\" content=\"3 minuty\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/grupazejler.danielzejler.pl\/cs\/vraceni-zbozi-a-stiznosti\/\",\"url\":\"https:\/\/grupazejler.danielzejler.pl\/cs\/vraceni-zbozi-a-stiznosti\/\",\"name\":\"Vr\u00e1cen\u00ed zbo\u017e\u00ed a st\u00ed\u017enosti - Grupa Zejler\",\"isPartOf\":{\"@id\":\"https:\/\/grupazejler.danielzejler.pl\/#website\"},\"datePublished\":\"2023-11-25T15:32:45+00:00\",\"dateModified\":\"2024-05-10T15:41:39+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/grupazejler.danielzejler.pl\/cs\/vraceni-zbozi-a-stiznosti\/#breadcrumb\"},\"inLanguage\":\"cs\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/grupazejler.danielzejler.pl\/cs\/vraceni-zbozi-a-stiznosti\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/grupazejler.danielzejler.pl\/cs\/vraceni-zbozi-a-stiznosti\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Strona g\u0142\u00f3wna\",\"item\":\"https:\/\/grupazejler.danielzejler.pl\/cs\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Vr\u00e1cen\u00ed zbo\u017e\u00ed a st\u00ed\u017enosti\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/grupazejler.danielzejler.pl\/#website\",\"url\":\"https:\/\/grupazejler.danielzejler.pl\/\",\"name\":\"Grupa Zejler\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\/\/grupazejler.danielzejler.pl\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/grupazejler.danielzejler.pl\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"cs\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/grupazejler.danielzejler.pl\/#organization\",\"name\":\"Grupa Zejler\",\"url\":\"https:\/\/grupazejler.danielzejler.pl\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"cs\",\"@id\":\"https:\/\/grupazejler.danielzejler.pl\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/grupazejler.danielzejler.pl\/wp-content\/uploads\/2023\/11\/cropped-logo.png\",\"contentUrl\":\"https:\/\/grupazejler.danielzejler.pl\/wp-content\/uploads\/2023\/11\/cropped-logo.png\",\"width\":210,\"height\":53,\"caption\":\"Grupa Zejler\"},\"image\":{\"@id\":\"https:\/\/grupazejler.danielzejler.pl\/#\/schema\/logo\/image\/\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Vr\u00e1cen\u00ed zbo\u017e\u00ed a st\u00ed\u017enosti - Grupa Zejler","robots":{"index":"noindex","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"og_locale":"cs_CZ","og_type":"article","og_title":"Vr\u00e1cen\u00ed zbo\u017e\u00ed a st\u00ed\u017enosti - Grupa Zejler","og_description":"Sta\u017een\u00ed: Reklamace zakoupen\u00e9ho zbo\u017e\u00ed: P\u0159\u00edloha 1: Prohl\u00e1\u0161en\u00ed o odstoupen\u00ed od smlouvy P\u0159\u00edloha 2: Ozn\u00e1men\u00ed o st\u00ed\u017enosti","og_url":"https:\/\/grupazejler.danielzejler.pl\/cs\/vraceni-zbozi-a-stiznosti\/","og_site_name":"Grupa Zejler","article_modified_time":"2024-05-10T15:41:39+00:00","twitter_card":"summary_large_image","twitter_misc":{"Odhadovan\u00e1 doba \u010dten\u00ed":"3 minuty"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/grupazejler.danielzejler.pl\/cs\/vraceni-zbozi-a-stiznosti\/","url":"https:\/\/grupazejler.danielzejler.pl\/cs\/vraceni-zbozi-a-stiznosti\/","name":"Vr\u00e1cen\u00ed zbo\u017e\u00ed a st\u00ed\u017enosti - Grupa Zejler","isPartOf":{"@id":"https:\/\/grupazejler.danielzejler.pl\/#website"},"datePublished":"2023-11-25T15:32:45+00:00","dateModified":"2024-05-10T15:41:39+00:00","breadcrumb":{"@id":"https:\/\/grupazejler.danielzejler.pl\/cs\/vraceni-zbozi-a-stiznosti\/#breadcrumb"},"inLanguage":"cs","potentialAction":[{"@type":"ReadAction","target":["https:\/\/grupazejler.danielzejler.pl\/cs\/vraceni-zbozi-a-stiznosti\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/grupazejler.danielzejler.pl\/cs\/vraceni-zbozi-a-stiznosti\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Strona g\u0142\u00f3wna","item":"https:\/\/grupazejler.danielzejler.pl\/cs\/"},{"@type":"ListItem","position":2,"name":"Vr\u00e1cen\u00ed zbo\u017e\u00ed a st\u00ed\u017enosti"}]},{"@type":"WebSite","@id":"https:\/\/grupazejler.danielzejler.pl\/#website","url":"https:\/\/grupazejler.danielzejler.pl\/","name":"Grupa Zejler","description":"","publisher":{"@id":"https:\/\/grupazejler.danielzejler.pl\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/grupazejler.danielzejler.pl\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"cs"},{"@type":"Organization","@id":"https:\/\/grupazejler.danielzejler.pl\/#organization","name":"Grupa Zejler","url":"https:\/\/grupazejler.danielzejler.pl\/","logo":{"@type":"ImageObject","inLanguage":"cs","@id":"https:\/\/grupazejler.danielzejler.pl\/#\/schema\/logo\/image\/","url":"https:\/\/grupazejler.danielzejler.pl\/wp-content\/uploads\/2023\/11\/cropped-logo.png","contentUrl":"https:\/\/grupazejler.danielzejler.pl\/wp-content\/uploads\/2023\/11\/cropped-logo.png","width":210,"height":53,"caption":"Grupa Zejler"},"image":{"@id":"https:\/\/grupazejler.danielzejler.pl\/#\/schema\/logo\/image\/"}}]}},"_links":{"self":[{"href":"https:\/\/grupazejler.danielzejler.pl\/cs\/wp-json\/wp\/v2\/pages\/3809","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/grupazejler.danielzejler.pl\/cs\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/grupazejler.danielzejler.pl\/cs\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/grupazejler.danielzejler.pl\/cs\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/grupazejler.danielzejler.pl\/cs\/wp-json\/wp\/v2\/comments?post=3809"}],"version-history":[{"count":3,"href":"https:\/\/grupazejler.danielzejler.pl\/cs\/wp-json\/wp\/v2\/pages\/3809\/revisions"}],"predecessor-version":[{"id":3812,"href":"https:\/\/grupazejler.danielzejler.pl\/cs\/wp-json\/wp\/v2\/pages\/3809\/revisions\/3812"}],"wp:attachment":[{"href":"https:\/\/grupazejler.danielzejler.pl\/cs\/wp-json\/wp\/v2\/media?parent=3809"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}